Membership terms

Membership terms for MySkiStar and MySkiStar Points

1. Application and definitions

These membership terms set out the terms that apply to you, the user/member (“the member” or “you”) and SkiStar AB (publ), company registration number 556093-6949 (“SkiStar”), the service provider for the MySkiStar customer club and MySkiStar Points bonus system. Alongside the mandatory legal conditions, these membership terms (“the terms”) comprehensively regulate the provisions that apply to MySkiStar
membership and the MySkiStar Points bonus system.

By registering as a member of MySkiStar, the member accepts the terms. The terms are valid until further notice and are subject to changes at any time by SkiStar. The currently valid terms are available on the website

The membership can be terminated with immediate effect by the member and with one month's notice by Skistar AB.

2. Membership of MySkiStar
Membership of MySkiStar is free. MySkiStar offers the member use of the functions and possibilities offered by MySkiStar at the member's own responsibility. The service gives you access to your skiing statistics, competitions, challenges, pins, etc.

The member's use of MySkiStar must conform to the terms and may not violate applicable laws, regulations or good practice. Nor must use infringe a third party's rights, be offensive or lead to a risk of damage. MySkiStar has the right, but is not obliged, to inspect members' use to ensure that the member is not breaching the terms.

SkiStar has the right at any time to block a member and his or her account if the member is not complying with the terms or is acting in another way that may be damaging for SkiStar, another member or third party. A member who has been block does not have the right to re-register or use the service via another member's login. The member undertakes to indemnify MySkiStar for any damage caused by the member through his or her use of the service.

3. MySkiStar Points
MySkiStar Points is a free bonus system provided by SkiStar. As a member of MySkiStar, any purchases made at and are automatically registered in the MySkiStar Points bonus system.

The points system is personal and linked to the member's MySkiStar profile. Points are only given for travel-related purchases for the member's own household or for goods purchased via and However, no points are given for trips or goods purchased/ordered by telephone or in-store. Points are also not given for gift card purchases. However, points are given for purchases from and when a gift card is used as a means of payment. Points are registered at the following times (i) for goods, when the cooling-off period for the relevant purchase has expired according to the applicable sales terms and (ii) for trips, on the return date after your stay.

Points are calculated as follows. The sum paid for purchased goods equals an equivalent number of points. 1 SEK equals 1 point, the sum for purchased goods/services are then converted into the currency the member pays. One point equals a bonus of SEK 0.005. Example: If a member spends SEK 10,000, the member
receives 10,000 points. The bonus earned for this purchase is therefore SEK 50 (SEK 0.005 x 10,000 points).

Earned bonuses can as from the 2015/2016 winter season, be used to pay for the member's purchases of trips or goods at and The bonus cannot be used for the purchase of trips or goods purchased/ordered by telephone or in-store. The bonus may at no time be redeemed for cash. All bonuses are registered digitally and no bonus cheques are sent to the Member. The member must have at least 20 kr in local currency in earned bonuses to be able to use his or her bonuses for purchases. Your points are valid for 36 months from the date they were earned, after which they are cancelled in the bonus system. Information on earned bonuses can be seen on “My page” and/or via mailings.

4. Personal data

SkiStar AB is responsible for the handling of the personal data we collect from you via MySkiStar. In order to become a member of MySkiStar the members agree to SkiStar using personal data as well as other information the members provide SkiStar with (e.g. name, email, social security number, username, information about the account, purchase information, information and statistics from each members skiing etc.), in order to fulfill SkiStar’s commitments to the member and administrate the parties' agreement. The information may also be processed for marketing and customer analyzes and statistics as well as for marketing purposes, such as targeted advertising, administrative announcements, product offers, newsletters, and to create top lists, tip for training etc. The members’ personal data may also be used to send important information to the members and to contact and deliver information specifically adapted to the members interests.

A given consent can be revoked at any time by the member on my page.  Members who (I) does not want his/her personal data to be processed for direct marketing purposes or (II) wish to receive information about or request correction or deletion of their personal data processed by SkiStar by submitting a written request to SkiStar via

You may, at any time, unsubscribe from receiving marketing on my page. SkiStar AB perform all handling of personal data in accordance with current legislation. You can read our entire privacy policy on

5. Cookies

On and we use cookies in order to improve you experience, to gather information for our marketing and in order to develop the web pages.

Cookies are text files that are stored on your computer or mobile unit when you visit a web page. Cookies are used to facilitate the use of a website, for example by remembering your choices and preferences, as well as to develop the site and to analyse your behaviour. Some features will not work without cookies. SkiStar may also use various tags, such as various electronic images and scripts which, among other things, allows a web page to count the number of visitors. SkiStar may also allows certain collaborators to place cookies or tags on the customer's web browser when the customer visits SkiStars web pages. You can read our entire Cookie policy on

6. Offers and information
As a member of MySkiStar you can make use of unique offers from SkiStar and SkiStar's partners.

SkiStar is not responsible for any errors in the information provided in offers and item information regarding, for example, price. SkiStar reserves the right to amend such information at any time without prior notice.

7. Sharing information via social media
Members of MySkiStar are invited at their own responsibility to share the contents of MySkiStar with other people via social networks. The contents that can be shared include, for example, statistics, pins, challenges, and competitions. The member is responsible for all content that the member provides and for ensuring that the member and SkiStar, via the service, have the right to provide information via social

8. Age limit
You must be aged 7 or over to be a member of MySkiStar. If you are under 16 you must have your parent's or guardian's consent to be a member. By registering as a member of MySkiStar you are guaranteeing that you are at least 7 years old and, if you are under 16, you have your parent's or guardian's consent.

You must be aged 18 or over to take part in the MySkiStar Points bonus system.

9. Availability
SkiStar's intention is for the service to be provided 24 hours a day, 365 days a year. The service is provided, however, in its existing condition and SkiStar cannot guarantee the service's availability. The service may occasionally be down due to planned or unplanned maintenance, interruptions in operations or other
circumstances. SkiStar reserves the right to update, revise, or temporarily or permanently cease providing the service.

10. Force Majeure
SkiStar may not be legally penalised if SkiStar fails to carry out what is set out in the terms as a result of an exempting circumstance that prevents or considerably jeopardises the agreed performance. An exempting circumstance means an unforeseen circumstance that lies outside SkiStar's control such as a natural disaster, fire, war, amended legislation, official measure or labour conflict.