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Customer service and support
We are here to help you before, during and after your vacation.
Right now!
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There are many people who contact us right now and we have longer response time than normal.
New discussions
- Is Are ski resort open on Christmas Day, 2019
- I’d like to work for SkiStar, how do I apply?
- I'm looking for lodging during Christmas/New Years, is everything booked?
- Why haven't my early booking discount been registered on my booking?
- How to book Valle’s family weeks?
- Snow guarantee and pre-season free cancellation and rebooking
Lodging
- How do we get to the cabin?
- Only sunday to sunday arrivals from 30th December?
- Can you book a cabin for 10 days?
- What’s included in a set of bed linen?
- I would like to book lodging for my next stay. Can you help me?
- I would like to prolong my stay with an extra night. Is that possible?
- I'm dissatisfied with my stay. How do I proceed?
- Departure cleaning included/book departure cleaning- Is there anything special I need to consider?
- What’s included in the accommodation?
- Are pets allowed in the lodging?