Customer service & Support

We are here to help you before, during and after your stay with us. Contact us the way that suits you. The most common questions and answers are gathered in the customer forum, so start your search there.

Useful information

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Unfortunately we cannot receive booking enquiries by mail, chat or forum. Please contact us by phone if you want help with your booking via

Chat with us

Mon-Fri 08:00-22:00 (8 am-10 pm)
Sat-Sun and special holidays 09:00-22:00 (9 am-10 pm)


Call us + 46 771 84 00 00.

Mon-Fri 08:00-19:00 (8 am-7 pm)
Sat-Sun, and special holidays 09:00-19:00 (9 am-7 pm)

General booking information

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