Due date and last payment date
Our partner Klarna manages all of our payment options.
For questions about your payment, please contact Klarna.
Booking with 42 days or more in advance of arrival
The registration fee, 25% of the accommodation price + possible re-booking and cancellation insurance, is due 10 days after the booking date. The final payment is due 42 days prior to arrival.
Bookings with 41 days or less to arrival date
All products on the booking are paid on the day of booking. Payment options are shown via Klarna Checkout.
Payment is handled via Klarna Checkout, which is offered in collaboration with Klarna AB. You can choose between a Klarna invoice, a Klarna account, or paying directly via card or bank transfer. What payment options are presented to you specifically is decided by Klarna.
By using Klarna Checkout, you agree to the terms and conditions of Klarna AB (556737-0431, Sveavägen 111 34 46, Stockholm - hereafter: "Klarna"). You must be at least 18 years of age to use Klarna Checkout.
Bookings against invoice, which falls due for payment after 14 days unless stated otherwise. The invoice is sent to the email address you provided at the time of purchase. No billing fee applies.
The invoice/confirmation you receive from SkiStar AB will show as paid and must not be paid, since payment will be made by Klarna.
If you select a Klarna account, you can split your payments up in 3, 6 or 12 months with 0% interest. A set-up fee and an administration fee will be charged. The invoice will be sent by Klarna via email.
If you have chosen to pay by invoice but change your mind and would like to switch to payment in instalments via a Klarna account, that's fine. Pay in instalments in accordance with the information on your invoice or contact Klarna for more information.
Payment by card
As the customer, you must ensure that there is money in your account until we have debited the purchase price. If your account does not have sufficient funds or if for some other reason it is not possible for us to debit the money, we have the right to invoice the amount in question.
With Pay Now you can pay for your purchases directly through your bank account. You can connect your bank account to Klarna the first time you use Pay Direct. Klarna will then remember your details so that you can shop and pay even more easily next time. If your account does not have sufficient funds an invoice will be sent to the email address that you used when booking.
You can obtain a receipt for your payment by logging in at Klarna.com or via Klarna's app.
Do you want to check and see if your booking is paid? Log into "My Page“ at skistar.com and check the payments tab. Please note that if you selected Klarna Invoice as your payment option, the booking will show as paid regardless of whether or not you have paid the invoice.
When choosing payment by invoice, you will be notified immediately of whether credit has been granted and we can process your purchase straight away. In this connection, Klarna may obtain a credit report. Should your application be rejected, you are welcome to choose an alternate payment method or to contact Klarna.
Payment via gift voucher
- Go to checkout at skistar.com or skistarshop.com
- Select "I have a gift voucher" and enter your gift voucher number and PIN code
- In the event the total amount exceeds the value of your gift card, you may select how to pay the balance before completing the transaction
- If you do not spend the full amount of the gift voucher, you can use the remaining balance next time. You can see the remaining value on the gift card when you’re logged in to "My Page"