Skip to main content

Check-in and check-out

Information about where and when to check in can be found on My Page under My bookings. The day before arrival, you will also receive an SMS and email with details of where, when and how to check in.

Digital check-in and check-out

Many of our accommodations offer digital check-in using connected key boxes or mobile locks. This makes it easy to collect your key or go straight to your accommodation and unlock the door using your phone.

If your accommodation uses a digital key in the SkiStar app, you will receive information on how to activate and use your key before your stay.

If your accommodation has been cleaned and is ready before the scheduled check-in time, you will receive an SMS as soon as it is ready.

Need help with check-in?

Contact us if you need help with check-in: +46 771 84 00 00