We are now launching new and improved cancellation and rebooking protection to give you as a customer increased security when you book.
Carefree all the way to arrival
SkiPass, ski school and ski rental
You can always change or cancel your SkiPass, ski school and ski rental bookings right up to the first day of validity. This also applies to season passes.
We encourage you to pre-book your equipment here at skistar.com to minimise queueing.
With our cancellation and booking changes protection, you can always get full refunds up to 21 days before arrival. This means that you can cancel your trip and get your money back without having to submit documentation.
Free change of booking
You can re-book your lodging free of charge up to 21 days before arrival. You can change your skiing destination, lodging, day of arrival or length of trip up to 21 days before arrival without having to submit documentation.
Cancellation in the event of illness
If you or a loved one should become acutely ill before or during your trip, you can cancel and get your money back upon presentation of a certificate. Valid from the day of booking and all the way until you check out after your stay.
Terms and conditions
The protection applies to the entire booking. You can purchase it when you book your lodging or afterwards, until the trip registration fee has been paid. The new cancellation and booking changes protection applies only to bookings made from 29 April 2020. The cost of cancellation and rebooking protection will not be refunded. There is a SEK 195 excess.