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If you have any problems with your RCI membership, don't hesitate to contact us

RCI Member Services

Questions about your membership, points balance, bookings of Home Week/Home Resort and other reservations at RCI-affiliated resorts.

Phone & opening hours
English speaking service
08 58 77 03 98
Mon-Fri: 10 am - 7 pm
Sat: 10:00 - 17:30 

All you need at

The RCI website – – has information about all RCI-affiliated establishments as well as current member benefits and special offers. You can also check your points balance and make bookings directly on the website.

As soon as you have received your membership number/member ID from RCI, you can register an online account at

To register for an online account, go to and click on "Register now". Then click on "Points". On the page that opens up, fill in all the necessary fields and choose a personal username and password. Finally, click on "Complete registration".

Change of Member information

If you have changed your name, marital status, or general contact information, please inform RCI via e-mail or post. You must attach a copy of the relevant legal documents, such as court approval, marriage certificate or divorce certificate.

Let us help you get started!

We will be happy to help you get started using Contact us and we'll book an appointment to give you a call and explain how you can surf around the site and its structure and functions.