Trygg-Hansa's cancellation insurance 

Trygg-Hansa´s cancellation insurance covers the cancellation or re-booking of your lodging before your arrival, as well as if you need to cancel during your stay.

You take out insurance either at the same time as you book your trip, or before the first instalment is paid.

The complete terms and conditions (1611:01) for Trygg-Hansas cancellation insurance as well as information about our complaints officer can be found here (pdf) »

Trygg-Hansas skier insurance 

Trygg-Hansa´s skier insurance helps you if something unexpected happens during your stay.

Trygg-Hansas Skier insurance includes:

  • New equipment if the equipment you've hired from SkiStar is stolen or damaged.
  • Refund for the remaining days of ski hire, ski pass or ski school booked through SkiStar if you are forced to cancel your skiing. Valid upon presentation of a doctor's certificate.
  • Trygg-Hansas Accident insurance. Applies within SkiStar's facilities during your entire stay with us. (Only valid for EU citizens with a European Union Health insurance card.)

Excess

  • 70 EUR/SEK 700 for adults and 30EUR/SEK 300 for children in the event of theft or damage to hired equipment.
  • SEK 0 excess on compensation for unused days of ski rental, SkiPass or ski school.
  • 0 kr for Trygg-Hansas Accident insurance.

Report of accident

  • In the event of theft or damage to hired equipment and for compensation of ski hire, SkiPass or ski school, please report to one our service desks.
  • In case of an accident, call Trygg-Hansa at +46 75 243 15 40. 
Price list skier insurance
 1–3 days Adult  4,5 EUR Children/youth until and including 17 years 3 EUR
 4–14 days Adult 9,5 EUR Children/youth until and including 17 years 18
Season Adult 26 EUR Children/youth until and including 17 years 19,5 EUR

Prices are valid for bookings with arrival until 31 October 2018.

Skier insurance terms and conditions (PDF) »

Trygg-Hansas bikers insurance

Trygg-Hansa´s bikers insurance helps you if something unexpected happens during your stay.

Trygg-Hansa's bikers insurance includes:

  • New equipment if the equipment you've hired from SkiStar is stolen or damaged.
  • Refund for the remaining days of bike rental, LiftPass or bike school if you are forced to cancel your booking. Valid upon presentation of a doctor's certificate.
  • Trygg-Hansas Accident insurance. Applies within SkiStar's facilities during your entire stay with us. (Only valid for EU citizens with a European Union Health insurance card.)

Excess

  • SEK 3000 for adults/youth and SEK 1000 for children in the event of theft or damage to hired equipment.
  • SEK 0 excess on compensation for unused days of bike rental, LiftPass or bike school.
  • 0 kr for Trygg-Hansas Accident insurance.

Report of accident

  • In the event of theft or damage to hired equipment and for compensation of bike hire, LiftPass or bike school, please report to one our service desks.
  •  In case of an accident, call Trygg-Hansa at +46 75 243 15 40.

Bikers insurance terms and conditions (pdf) »

Notification of damage/cancellation form

Notification of damage/cancellation form for cancellation and re-booking insurance (PDF) »

Notification of damage/cancellation form for skier insurance (PDF) »

Notification of damage/cancellation form for bikers insurance (PDF) »