When booking combinations of Arrangements sold by SkiStar for a price indicated in advance (packages), the Guest cannot cancel individual products in the Arrangement. For cancellation of individual/all persons in the package, the same rules apply as for cancellation of accommodation/travel. The following applies to bookings for unspecified packages: Requests for cabin/apartment facilities, location, pets allowed/not allowed, distance to lifts etc. will not be taken into consideration. SkiStar reserves the right to change the accommodation unit up until arrival, even if accommodation has previously been confirmed, without contacting the customer, guests with particular requirements of accommodation unit or location are recommended to book specific accommodation.
More information under terms and conditions
To cancel products that have not been paid for, go to My page
To cancel products that have been paid for or the ski school, contact our booking facility on tel +46(0) 771- 84 00 00